Privacy Section

At SecondSoul, we prioritize your privacy and are committed to ensuring the confidentiality and security of your personal information. This privacy documentation outlines our practices and policies regarding the collection, use, and protection of user data on the SecondSoul platform.

1. Data Collection and Usage

1.1 Personal Information:

• We collect minimal personal information during the account creation process, including a valid email address for communication purposes.

1.2 Messenger, Telegram, and Whatsapp Data:

• Users have the option to upload Messenger, Telegram, or Whatsapp chat data to train their AI Clone. It's important to note that we do not read, store, or process the content of your chats. The data is used solely to enhance your AI Clone's conversational abilities.

2. Monetization and Financial Information

2.1 Payment Information:

• For users engaging in monetization activities, we may collect payment information to process subscription fees and commission payments. This information is securely handled through our payment processing partners, and we do not store sensitive financial details.

2.2 Financial Transactions:

• SecondSoul ensures the security and confidentiality of financial transactions. We may retain transaction records for accounting and auditing purposes but do not disclose financial information to third parties.

3. Subscription Information

3.1 Subscription Data:

• We collect information related to subscription plans and payment history. This data is used for billing purposes and to provide users with access to the subscribed features.

4. Communication

4.1 Email Communication:

• SecondSoul may use the provided email address to communicate important updates, notifications, and service-related information. Users can manage their communication preferences through account settings.

5. Data Security and Access

5.1 Security Measures:

• SecondSoul implements robust security measures to protect user data against unauthorized access, disclosure, or alteration.

5.2 Limited Access:

• Our team has limited access to user data, and any access granted is strictly for maintenance, support, or in response to user-initiated requests.

6. User Control and Deletion

6.1 Account Deletion:

• Users can request the deletion of their account and associated data. Once deleted, all user-related data is permanently removed from our system.

7. Third-Party Services

7.1 External Integrations:

• SecondSoul may integrate with external services such as Messenger, WhatsApp, and others. However, we do not read or store the content of these interactions.

8. Updates to Privacy Policy

8.1 Policy Modifications:

• SecondSoul may update this privacy documentation to reflect changes in our practices. Users will be notified of any significant modifications.

For additional details on privacy practices or to address specific privacy concerns, please refer to our comprehensive privacy policy or contact our privacy team at hello@secondsoul.io. Your trust is of utmost importance to us, and we are committed to safeguarding your privacy on SecondSoul.